Office 365 provides robust email services with Exchange, document management with SharePoint, and audio visual commutation with Skype for business and Yammer for socials posts. Missing was a central platform where all of these functions could be merged into a single desktop work space at a fraction of the price of CRM platforms such as Slack. Enter Microsoft Teams.
The Breakdown of Microsoft Teams
You designate a team to manage a project which could be a major marketing campaign or organising the office Christmas party and you assign a group of people to manage that project. Traditionally that would be done using a combination of email messages between members, storing and locating files in shared folders and telephone calls. That approach been replaced with a single interface that handles project collaboration and communication in one simple interface.
In Microsoft Teams you simply create a team with the project title and add the members. Members can then add posts on the subject as you would using Facebook, gather files in one place, open chats with one another, make audio and video call with each other and schedule appointments. Email messages can be even be dropped into posts based on relevance. And all of this can be done from any geographic location, with a Team member in Auckland corroborating with other members in Brisbane – on a PC or Mac, tablet or mobile phone.
Divide Teams in channels
The project can be divided up into channels, as many as you want. Each channel maintains its own file locations and post relevant to that element of the project. This makes it easy for the Teams to manage the various elements and task at hand.
Create conversations and post content
As with social media platforms conversations can be created in the channels with posts grouped together maintaining a timeline of events. This does away with the cumbersome email trails and missing attachments.
Store and share relevant files to channel
Leveraging SharePoint technologies, Teams allow members to group and share documents in a single location. Like SharePoint, documents can be easily shared co-authored, apply alerts and maintain version history.
Chat allows members to ask simple questions and converse informally with out picking up the telephone. Chat history is maintain for reference if required
Leveraging Skype technologies, members can conduct audio calls with each other on their computers including conferencing with multiple members. This can include external organisations and partners.
Similarly video calls can be made between member again including conferencing audio visual conference calls. Teams can easily be deployed in the board room with the screen divided up to include all participants. This to can include external organisations and partners.
Microsoft teams is a free product with limited functionality with the business product including all the functionality discussed here found in most Office 365 subscriptions. Choosing the right subscription can be a challenging process for the initiated. Contact My IT Support for a free consultation to discuss subscription and provisioning options for your organisation.